{"id":2389,"date":"2013-07-01T07:08:15","date_gmt":"2013-07-01T14:08:15","guid":{"rendered":"http:\/\/www.mosio.com\/mobileanswers\/?p=2389"},"modified":"2019-03-12T13:55:24","modified_gmt":"2019-03-12T20:55:24","slug":"text-messaging-news-how-to-improve-post-sales-support-through-mobile-healthy-heart-a-smartphone-away-how-smartphones-are-making-customer-care-hi-tech","status":"publish","type":"post","link":"https:\/\/mosio.com\/mobileanswers\/text-messaging-news-how-to-improve-post-sales-support-through-mobile-healthy-heart-a-smartphone-away-how-smartphones-are-making-customer-care-hi-tech\/","title":{"rendered":"Text Messaging News: How to Improve Post-Sales Support through Mobile, Healthy heart a smartphone away, How smartphones are making customer care hi-tech"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/multichannelmerchant.com\/wp-content\/uploads\/2013\/05\/cell-phone-1.jpg\" alt=\"cell-phone-1\" \/><\/p>\n<p><strong>Smartphone apps automating customer care work with analytics, reducing workload on staff<\/strong><\/p>\n<p>Because of the connectedness of smartphone technology, it becomes extremely easy to send, share and view files across large groups of people when everybody has a smartphone in their hand. Enterprises in India are taking advantage of this by offering statistics and information straight to staff smartphones, allowing members of a company to quickly check information whilst doing other tasks. This is helpful for many different areas of business, but this article seems to highlight the potential benefits for jobs in customer service and support.<\/p>\n<p><a href=\"http:\/\/articles.economictimes.indiatimes.com\/2013-06-21\/news\/40119278_1_customer-care-analytics-convergys\" target=\"_blank\" rel=\"noopener noreferrer\">Read More<\/a><\/p>\n<p><strong>California goes mobile to educate farm workers on pesticide safety<br \/>\n<\/strong><\/p>\n<p>A system in California has been put in place to help farmers ensure they are safely tending to their crops by providing educational videos readily available on smartphones to teach them about the dangers of mistreating pesticide and the plants they are growing. This system first started by offering farmers with text messages to help them do farming the right way, but this new video approach will help those who prefer to watch instead of read, and is also available in multiple languages to help with farmers who do not speak decent English.<\/p>\n<p><a href=\"http:\/\/mobihealthnews.com\/23297\/california-goes-mobile-to-educate-farm-workers-on-pesticide-safety\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read More<\/a><\/p>\n<p><strong>How to Improve Post-Sales Support through Mobile<\/strong><\/p>\n<p><a href=\"http:\/\/multichannelmerchant.com\/crosschannel\/how-to-improve-post-sales-support-through-mobile-05062013\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read More<\/a><\/p>\n<p><strong>Healthy heart a smartphone away<\/strong><\/p>\n<p><a href=\"http:\/\/www.stuff.co.nz\/the-press\/news\/8831308\/Healthy-heart-a-smartphone-away\" target=\"_blank\" rel=\"noopener noreferrer\">Read More<\/a><\/p>\n<p><strong>How smartphones are making customer care hi-tech<\/strong><\/p>\n<p><a href=\"http:\/\/articles.timesofindia.indiatimes.com\/2013-06-21\/services-apps\/40118058_1_customer-care-convergys-analytics\" target=\"_blank\" rel=\"noopener noreferrer\">Read More<\/a><\/p>\n<p><a href=\"http:\/\/www.theday.com\/article\/20121229\/NWS01\/121229778\/-1\/NWS\" target=\"_blank\" rel=\"noopener noreferrer\">Compiled by\u00a0<\/a><a href=\"http:\/\/www.mosio.com\/biz\" target=\"_blank\" rel=\"noopener noreferrer\">Mosio mobile messaging software<\/a>. All copyright belongs to original owners.<\/p>\n<p><a href=\"http:\/\/www.mosio.com\/biz\/solutions\/ordercontact\"><img decoding=\"async\" src=\"http:\/\/www.mosio.com\/biz\/images\/getstarted_org_btn.png\" alt=\"Get a Free Online Quote Now\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Smartphone apps automating customer care work with analytics, reducing workload on staff Because of the connectedness of smartphone technology, it becomes extremely easy to send, share and view files across&#8230;<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[35,96,386,387,10,6,94,135,391,121,98,99,449,28],"tags":[560,826,828,444,426,424,827,423,402,494,478,114,483,420,421,460,105,447,542,825,463,80,149,989,137],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Improve Post-Sales Support through Mobile - Mosio Q&amp;A<\/title>\n<meta name=\"description\" content=\"California goes mobile to educate farm workers on pesticide safety; A system in California has been put in place to help farmers ensure they are safely...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mosio.com\/mobileanswers\/text-messaging-news-how-to-improve-post-sales-support-through-mobile-healthy-heart-a-smartphone-away-how-smartphones-are-making-customer-care-hi-tech\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Improve Post-Sales Support through Mobile - Mosio Q&amp;A\" \/>\n<meta property=\"og:description\" content=\"California goes mobile to educate farm workers on pesticide safety; A system in California has been put in place to help farmers ensure they are safely...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mosio.com\/mobileanswers\/text-messaging-news-how-to-improve-post-sales-support-through-mobile-healthy-heart-a-smartphone-away-how-smartphones-are-making-customer-care-hi-tech\/\" \/>\n<meta property=\"og:site_name\" content=\"Mosio Q&amp;A | Text Messaging Software for Events, Conferences, and Meetings\" \/>\n<meta property=\"article:published_time\" content=\"2013-07-01T14:08:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-12T20:55:24+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/multichannelmerchant.com\/wp-content\/uploads\/2013\/05\/cell-phone-1.jpg\" \/>\n<meta name=\"author\" content=\"Sherryl\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sherryl\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mosio.com\/mobileanswers\/text-messaging-news-how-to-improve-post-sales-support-through-mobile-healthy-heart-a-smartphone-away-how-smartphones-are-making-customer-care-hi-tech\/\",\"url\":\"https:\/\/mosio.com\/mobileanswers\/text-messaging-news-how-to-improve-post-sales-support-through-mobile-healthy-heart-a-smartphone-away-how-smartphones-are-making-customer-care-hi-tech\/\",\"name\":\"How to Improve Post-Sales Support through Mobile - Mosio Q&A\",\"isPartOf\":{\"@id\":\"https:\/\/mosio.com\/mobileanswers\/#website\"},\"datePublished\":\"2013-07-01T14:08:15+00:00\",\"dateModified\":\"2019-03-12T20:55:24+00:00\",\"author\":{\"@id\":\"https:\/\/mosio.com\/mobileanswers\/#\/schema\/person\/72717d2b1354314448179cfe583e7ded\"},\"description\":\"California goes mobile to educate farm workers on pesticide safety; 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