{"id":3946,"date":"2019-10-02T11:23:12","date_gmt":"2019-10-02T18:23:12","guid":{"rendered":"http:\/\/www.mosio.com\/mobileanswers\/?page_id=3946"},"modified":"2020-01-23T10:44:17","modified_gmt":"2020-01-23T17:44:17","slug":"two-way-text-messaging-software","status":"publish","type":"page","link":"https:\/\/mosio.com\/mobileanswers\/two-way-text-messaging-software\/","title":{"rendered":"Two-Way TextChat Text Messaging"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” bg_color=”#f7f7f7″ scene_position=”center” text_color=”dark” text_align=”left” top_padding=”100″ bottom_padding=”100″ overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]\n
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Interactive text messaging software enabling you to communicate, engage, and collect data more efficiently.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n
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<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1579801444667{padding-bottom: 20px !important;}”]Mosio enables you to receive and respond to questions or comments via text message. You can communicate 10-15x more efficiently than phone calls using mobile\u2019s most popular channel. One staff member can assist multiple users simultaneously and spend less \u201ctalk time\u201d without a reduction in communication quality. TextChat is perfect for support or assistance, before, during, or after your event.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”How it Works” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css=”.vc_custom_1578719880486{padding-top: 50px !important;padding-bottom: 20px !important;}”][vc_column_text css=”.vc_custom_1578718664893{padding-bottom: 20px !important;}”]A) Users text your special texting number the same way they do friends, family and co-workers[\/vc_column_text][image_with_animation image_url=”5692″ alignment=”center” animation=”Fade In” hover_animation=”none” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text css=”.vc_custom_1578718991916{padding-top: 20px !important;padding-bottom: 20px !important;}”]B) Use our Quicksend feature to initiate one-to-one communications with users.[\/vc_column_text][image_with_animation image_url=”5693″ alignment=”center” animation=”Fade In” hover_animation=”none” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_column_text css=”.vc_custom_1578719415923{padding-top: 20px !important;padding-bottom: 20px !important;}”]C) Users subscribe to get alerts or reminders by texting alerts to your number.[\/vc_column_text][image_with_animation image_url=”5694″ alignment=”center” animation=”Fade In” hover_animation=”none” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”middle” column_margin=”default” bg_color=”#ffffff” scene_position=”center” text_color=”light” text_align=”left” top_padding=”5%” bottom_padding=”5%” id=”steps” row_name=”Sign Up Steps” enable_gradient=”true” color_overlay=”#1e73be” color_overlay_2=”#000000″ gradient_direction=”left_to_right” overlay_strength=”1″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_custom_heading text=”How to Get Started” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][\/vc_column][vc_column column_padding=”padding-5-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][\/vc_column][vc_column column_padding=”padding-3-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”5\/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” offset=”vc_col-xs-12″][image_with_animation image_url=”5909″ alignment=”center” animation=”Fade In” hover_animation=”none” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”250%” max_width_mobile=”default”][\/vc_column][vc_column column_padding=”padding-3-percent” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”5\/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” offset=”vc_col-xs-12″][nectar_icon_list animate=”true” color=”Accent-Color” direction=”vertical” icon_size=”small” icon_style=”border”][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1578723926486-0″ header=”Sign Up For Free” text=”Join and get a dedicated texting number” tab_id=”1578723926487-8″][vc_column_text][\/vc_column_text][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1578723926600-2″ header=”Add people” text=”Invite people to text your number with questions, comments, feedback, etc.” tab_id=”1578723926601-0″][vc_column_text][\/vc_column_text][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”List Item” id=”1578723926675-4″ header=”Send text messages” text=”Use our Quicksend feature to proactively send text messages to users.” tab_id=”1578723926676-8″][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”Section” id=”1578723926749-7″ header=”Set up a subscriber list” text=”Build a subscriber list and send alerts to those who opt in.” tab_id=”1578723926750-1″][\/nectar_icon_list_item][nectar_icon_list_item icon_type=”numerical” title=”Section” id=”1578723926824-0″ header=”Communicate efficiently” text=”Use autoresponders or answer templates to receive and respond faster.” tab_id=”1578723926826-7″][\/nectar_icon_list_item][\/nectar_icon_list][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/12″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”middle” column_margin=”default” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” top_padding=”80″ bottom_padding=”80″ overlay_strength=”0.8″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”5\/12″ tablet_width_inherit=”default” tablet_text_alignment=”center” phone_text_alignment=”center” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][nectar_highlighted_text color_type=”regular” highlight_color=”#81d742″ style=”half_text”]\n

See pricing and start your free<\/em> trial now!<\/h2>\n[\/nectar_highlighted_text][vc_column_text css=”.vc_custom_1578553729343{margin-top: 15px !important;}”]Get 14 days free when you sign up now.[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/12″ tablet_width_inherit=”default” tablet_text_alignment=”center” phone_text_alignment=”center” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”center” phone_text_alignment=”center” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_row_inner column_margin=”default” text_align=”right”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/1″ tablet_width_inherit=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][nectar_btn size=”jumbo” button_style=”see-through-2″ color_override=”#81d742″ hover_color_override=”#ffffff” hover_text_color_override=”#000000″ icon_family=”default_arrow” url=”https:\/\/mosio.com\/mobileanswers\/qnatrial\/” text=”Start My Free Trial” margin_right=”20″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” bg_color=”#353535″ scene_position=”center” text_color=”light” text_align=”left” top_padding=”100″ bottom_padding=”100″ overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]\n

Frequently Asked Questions<\/h2>\n[\/vc_column_text][toggles style=”minimal”][toggle color=”Default” title=”What does \u201c1 Text Messaging Number\u201d in the plans mean?”][vc_column_text]\n

It means either 1 virtual texting number associated with your account. We\u2019ll find one in the area code closest to your office.<\/p>\n[\/vc_column_text][\/toggle][toggle color=”Default” title=”Do we need any special hardware, phones or download any software to us Mosio?”][vc_column_text]\n

Nope! Your users text you using their mobile phones. You respond via any internet-connected device by logging into our secure web-based dashboard. You can receive and respond to questions via PC, tablet or smartphone.<\/p>\n[\/vc_column_text][\/toggle][toggle color=”Default” title=”How do users send us text messages?”][vc_column_text]They text your virtual number, just like they do friends or family. You let us know what area code you\u2019re in and we\u2019ll secure a virtual texting number specifically for your organization.[\/vc_column_text][\/toggle][toggle color=”Default” title=”Can they call the number?”][vc_column_text]By default, they will get a voice message letting them know it is for texting only, but we can route it to a number of your choice. Contact us for pricing.[\/vc_column_text][\/toggle][toggle color=”Default” title=”How are we notified when new text messages come in?”][vc_column_text]You can be notified via your Mosio dashboard (\u201cmicro board\u201d), email and\/or text message.[\/vc_column_text][\/toggle][toggle color=”Default” title=”How many customers can an agent respond to at once?”][vc_column_text]As many as they can handle. We don\u2019t put limits on the number of simultaneous responses an agent can have. You\u2019ll find that they are able to help many more users than talking on the phone or via live chat.[\/vc_column_text][\/toggle][toggle color=”Default” title=”What happens if we are unavailable when a question comes in?”][vc_column_text]You can create custom auto responders by day and time to let users know you are open or closed. We have holiday auto responders for special holidays that take precedence over your normal hours.[\/vc_column_text][\/toggle][toggle color=”Default” title=”Can we initiate a text message with customers?”][vc_column_text]Absolutely! We have a feature called QuickSend which enables you to type in a user\u2019s mobile number and send a one-time message to them. They can reply and interact with you on your Mosio micro board.[\/vc_column_text][\/toggle][toggle color=”Default” title=”Any other questions?”][vc_column_text]Use the Ask a Question tab on the right to ask a question via email or chat. If you\u2019re in the US\/Canada, text 415.799.4144 with your questions.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” equal_height=”yes” content_placement=”middle” column_margin=”default” bg_image=”5539″ bg_position=”center top” bg_repeat=”no-repeat” scene_position=”center” text_color=”light” text_align=”left” top_padding=”6%” bottom_padding=”6%” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”fan”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/6″ tablet_width_inherit=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][\/vc_column_inner][vc_column_inner column_padding=”padding-2-percent” column_padding_position=”left-right” centered_text=”true” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”2\/3″ tablet_width_inherit=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none” enable_animation=”true” animation=”fade-in”][vc_custom_heading text=”Ready To Get Started?” font_container=”tag:h2|font_size:52|text_align:center|line_height:52px” use_theme_fonts=”yes” css_animation=”none”][divider line_type=”No Line” custom_height=”10″][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”extra-color-gradient-2″ icon_family=”default_arrow” url=”https:\/\/try.mosio.com\/events-pricing\/” text=”See Plans and Pricing” css_animation=”none” margin_top=”30″][nectar_btn size=”jumbo” button_style=”regular” button_color_2=”extra-color-gradient-2″ icon_family=”default_arrow” url=”https:\/\/mosio.com\/mobileanswers\/qnatrial\/” text=”Free Trial Sign Up” css_animation=”none” margin_top=”30″ margin_left=”20″][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/6″ tablet_width_inherit=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” overlay_strength=”0.3″ column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text css=”.vc_custom_1579168346469{padding-top: 20px !important;}”]\n

Mosio Q&A | Text Messaging Software for Events, Conferences, and Meetings
\n\u00a9 2020 <\/span>[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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