Clinical research coordinator responsibilities demand precision, strong communication, and a deep commitment to participant engagement. Managing studies often involves overseeing complex tasks and ensuring participants follow study protocols.
Are you…
- Facing challenges keeping participants engaged?
- Finding survey completions inconsistent?
- Struggling with appointment reminders?
Keeping up with all the moving parts of clinical research can be overwhelming. That’s why many clinical research coordinators turn to solutions like Mosio to streamline communication, automate tasks, and improve participant engagement.
This article is for:
- Clinical research coordinators seeking a streamlined workflow
- Principal investigators aiming to improve participant compliance
- REDCap admins looking to integrate text messaging solutions
10 Clinical Research Coordinator Responsibilities Simplified With Mosio
1 – Ensuring Study Protocol Adherence
Coordinators must ensure every participant follows the study’s procedures, timelines, and instructions. Even minor deviations can impact results, making strict protocol adherence essential. Mosio’s automated reminders help coordinators keep participants informed about upcoming study activities and critical tasks. Participants receive friendly nudges to complete activities, helping coordinators stay on top of every phase.
2 – Scheduling and Confirming Appointments
Appointment scheduling and confirmations are central to a research coordinator’s role. With Mosio, coordinators can schedule text-based appointment reminders that prompt participants to confirm attendance. This feature reduces no-show rates by sending timely reminders that participants can respond to, confirming or rescheduling appointments as needed.
3 – Communicating Study Requirements
Clear communication of study requirements helps prevent participant confusion and ensures everyone is on the same page. Mosio’s platform allows coordinators to send two-way text messages, helping clarify participant questions and offering support. But we also think it’s noteworthy for a few reasons: Mosio allows coordinators to send detailed messages that can include text, images, and even links to specific survey sections, eliminating misunderstandings.
4 – Administering Surveys Through Text
Sending surveys via traditional email channels can be hit-or-miss, with participants missing deadlines or forgetting to complete surveys. Mosio enables text-based survey distribution, so participants can complete surveys directly on their mobile devices. This boosts response rates, as text reminders tend to have higher open and engagement rates than email.
5 – Automating Survey Follow-Up Reminders
When participants miss a survey deadline, coordinators often need to follow up manually. Mosio can automatically detect incomplete survey data in REDCap and send reminders to participants, saving coordinators time. This is another example of what we think makes Mosio invaluable: its ability to automate simple yet time-consuming tasks that would otherwise require hands-on oversight from coordinators.
6 – Sending Study-Related Information & Updates
Research studies often require ongoing participant engagement through updates, study progress reports, or reminders. Mosio allows coordinators to create Storyline Alerts, which can be configured to send participants a series of pre-scheduled messages. Each participant starts their study journey on “Day 0,” providing flexibility to accommodate rolling enrollment schedules.
7 – Tracking Medication Adherence
For studies involving medication, adherence tracking is crucial. Coordinators can schedule Mosio’s automated reminders to prompt participants to take their medications, reducing the likelihood of missed doses. It’s a reminder that automation can make a significant difference in medication compliance, an area where manual tracking often falls short.
8 – Delivering Incentives for Completed Tasks
Incentives encourage participants to stay engaged in studies, but manually managing these rewards can be time-consuming. With Mosio, coordinators can automatically send gift codes to participants upon completing specific tasks, such as survey submissions. Although the upsides are great for participants, it also simplifies the process for coordinators, making engagement-driven studies easier to manage.
9 – Managing Study Data Entry
Data collection requires accuracy, but manual data entry often leads to errors or delays. Mosio integrates seamlessly with REDCap, allowing survey responses and other participant data to flow directly into the system. The most impressive aspect of this integration is that it eliminates the need for duplicate data entry, enhancing accuracy and saving time.
10 – Setting Triggers Based on External Data
For studies utilizing wearable devices or other external data sources, Mosio’s platform enables coordinators to set up text message triggers based on specific events. This helps researchers gather real-time data without requiring continuous manual input. It’s an example of a world in which technology simplifies data collection, even when it involves multiple data sources.
Why Mosio Is Essential for Clinical Research Coordinators
1 – Simplifying Communication in REDCap
A lot of people want to streamline participant communications without learning multiple systems. Mosio addresses this need by integrating its messaging platform with REDCap, allowing coordinators to manage communications within the familiar REDCap environment. This is a massive advantage for coordinators who would otherwise spend hours juggling between platforms.
2 – Configurable & Adaptable Messaging Features
Mosio’s flexibility in configuring message types—be it survey links, reminders, or task prompts—lets coordinators tailor communications to fit each study’s unique requirements. We wanted to start by understanding the messaging needs of different studies, and we’ve created a system that lets coordinators configure messages that resonate with their participants.
3 – Reducing No-Shows & Improving Appointment Adherence
Missed appointments can disrupt study timelines and waste resources. Mosio’s appointment reminder feature encourages participants to confirm or reschedule directly via text, ensuring that they show up or allow time for adjustments. This minimizes delays and keeps the study on track.
4 – Real-Time Participant Support
The ability to respond instantly to participants’ questions or concerns makes a significant difference in participant experience. Mosio’s two-way messaging function allows coordinators to assist participants in real-time, offering support that keeps participants engaged and satisfied with the study process.
5 – HIPAA & 21 CFR Part 11 Compliance
For research institutions, ensuring data security and participant confidentiality is paramount. Mosio complies with HIPAA and 21 CFR Part 11 standards, ensuring data security across participant communications and data handling processes.
Mosio’s Storylines Feature Engages Participants In New Ways
Mosio’s Storylines feature offers coordinators a simple way to pre-schedule a series of messages. Each participant’s timeline starts from “Day 0,” providing a custom communication schedule for every individual. This feature not only keeps participants engaged but also provides coordinators with the flexibility needed for rolling enrollment studies. It’s a reminder that automation in research doesn’t have to be complicated. It just has to work.
Simplify Your Work With Mosio
You deserve tools that make your job easier, not more complicated. That’s where Mosio shines.
- Automate repetitive tasks to free up your time.
- Boost participant engagement with smarter communication.
- Reduce no-shows and missed deadlines effortlessly.
Mosio integrates seamlessly into your workflow, eliminating the friction of managing study protocols, surveys, and reminders. It doesn’t just support your work as a coordinator; it transforms it.
Make Mosio the backbone of your clinical research coordination and see the difference automation can make.
