Create automated and interactive text message programs to improve
adherence, engagement, and data collection in your studies.
Over 150 million reminders, alerts, and surveys have been sent with Mosio.
How it Works
Mosio texting lines are customizable SMS channels so you can communicate more efficiently with participants the way they prefer.
1. Configure Mosio text lines for your projects with custom message schedules, reminders, and autoresponders.
2. Enroll participants into automated messaging schedules or communicate via live, two-way TextChat.
3. Focus on other tasks while Mosio works in the background to keep participants engaged and adherent.
Improve Research Workflows On Autopilot
Save Time and Improve Adherence
Phone calls and emails are no longer effective.
Mosio text lines free up staff time while leveraging mobile’s most popular channel.
END VOICEMAIL “PHONE TAG”
Telephone use is decreasing. With robocalls out of control, people are answering the phone less, especially when they don’t recognize the number.
STOP CHASING PARTICIPANTS
… and still losing them, which means spending even more time replacing them (and starting the whole process over from scratch).
REDUCE MANUAL DATA ENTRY
Get to your data analysis faster by reducing the manual tasks required to receive it in a usable format.
ELIMINATE REPETITIVE TASKS
Repeating the same communication tasks for each participant is an expensive time-suck and completely avoidable with the right tools.
3 KEY BENEFITS
1. Improve Communication Workflows
2. Increase Engagement and Compliance
3. Do Text Messaging the Right Way
The Future of Research Communications, Today
Communicate more efficiently and effectively on mobile's most popular channel: text messaging.
REACH PARTICIPANTS ANYWHERE
Reach participants on the device they don’t leave home without: their mobile phone. Boost response rates by making it easy and convenient for them to engage.
COMMUNICATE MORE EFFICIENTLY
Use text messaging to collect data and communicate, one-to-many or one-to-one. Set up prepared messages and replies or respond individually.
SEND/RECEIVE TEXT, IMAGES, & EMOJIS
Send survey questions, links, images, and emojis. Communicate with participants the way they prefer while reducing the workload on study staff.
Get higher quality data faster
IMPROVE ADHERENCE
Collect responses reliably, directly from the source. Configure “nudge” reminders to ensure surveys, questionnaires, and ePRO entries are completed as quickly as possible.
REAL-TIME VISIBILITY
Monitor responses and trends as they happen, so you can spot issues early and adjust quickly – export your data as often as you wish.
You'll Never Communicate the Same Way Again
Blog Post: “Mosio is like another member of our research team.“
Mosio is made for researchers. Once the system is configured, it takes less than 15 seconds to Enroll and Monitor a participant in the system, using our Storylines Module.
Storylines was made to provide you with “set it and forget it” automated communications in your studies, whether you’re sending text-based interventions, collecting data, or reminding participants to complete important tasks.
Experience Automated, Personalized Communications
MESSAGING AUTOMATION
Enjoy “set it and forget it” automation functions to deliver messages and reminders. Timing can be calendar-based, time-based, or event-triggered. Set it up once and let it run.
AUTOMATED FOLLOW UPS
Send follow-up questions, information, or reminders based on participant replies (or inaction). Automatically remind subjects to complete any desired task: finish a diary, take medicine, or attend appointments.
All the features you need to get the results you want
… And it’s more efficient and often costs less than doing the work manually
Mosio often pays for itself by saving on costs for:
Research Resources
More automation, less manual work, and fewer errors.
Participant Devices
Subjects use their own mobile phones, so they automatically know how it works.
Data Entry
Data isn’t manually entered – it’s collected directly from your participants and saved for you to export
Follow-Ups
Most follow-ups are sent automatically, not manually.
Reminders
Multiple reminders can be scheduled in advance.
Postage
No longer needed (and no more delays waiting for mail to arrive).
Phone Calls
Text messages can replace phone calls (faster than conversations and phone tag).
Emails
Most emails can be replaced with text messages (which are shorter so they’re easier to write).
Printing Surveys/Questionnaires
No longer needed (good for the planet and your budget).
Chasing and Replacing Drop-Outs
Spend less time tracking people down (and lose fewer of them) by staying in closer touch on the device they always have with them.
…It also frees up valuable time for tasks that require your individual attention and specialized expertise.
Because you have more important things to do.
6 Reasons More Researchers Choose Mosio
Helping you achieve study goals and improve your workflow processes are our top priorities.
Increase Engagement and Retention
Improve Adherence and Data Collection
PARTICIPANTS USE THEIR OWN DEVICES
Text messaging is the most popular communication channel, with 90% of messages opened and read within 3 minutes. Mosio enables researchers to engage study subjects through two-way communications, alerts, and data collection methods accessible on all mobile phones.
MOTIVATE, EDUCATE, AND INCENTIVIZE
Study volunteers have a variety of reasons why they participate in research. Mosio gives you the tools to provide incentives, motivational messages or add gamification elements to your study, making it a more engaging and enjoyable experience, and minimizing dropout.
COMMUNICATE WHEN AND WHERE IT MATTERS
Successful research requires efficient two-way communications between participants and study staff. Our software was designed with you and your subjects in mind, enabling timely text message alerts, reminders, or SMS surveys that can be received and responded to efficiently.
SURVEYS ACCESSIBLE ON EVERY MOBILE PHONE
Mosio enables you to design and deploy text message surveys accessible to every participant with no mobile apps to download. Automated nudge and completion reminders help ensure you get your data in a timely manner. Integrate seamlessly with REDCap or use with other EDC software.
FIX YOUR NO-SHOW PROBLEM
Integrate seamlessly into the busy lives of study volunteers and keep appointments on track. Our appointment reminders can be personalized while maintaining privacy and alert study coordinators in real-time when cancellations occur so they can be rescheduled asap.
ADHERENCE AND COMPLIANCE REMINDERS
Automated reminders for medication or study activity adherence is step one. The system asks for confirmation, providing data that can be monitored by research staff to ensure timely adherence. Our dashboard provides study staff with visibility so they can intervene if necessary.
Client Testimonials
Clients
We work with innovative research organizations embracing mobile technologies.
