Mosio for Libraries - Training Videos

Reading is fun, but so is watching videos.

These training videos will take you through the set up process and cover almost everything you need to get started. Time is your best teacher, but watching these will give you a head start to expert status.

Documentation: Here's a link to our Set up Guide which has instructions and download links for the plugins (Drupal, Joomla! and Wordpress).


General Overview: Condensed Webinar / Super Demo

If you've never attended a Mosio webinar or seen this video yet, it is a great overview at all of the features and functions of the system. If you have already attended a webinar or have seen this video, feel free to skip ahead. You don't need our permission, you're the boss.




Step 1: Add Your Support Tab/Widget Code to Your Website, Blogs and Online Databases

Step by step instructions on adding your Mosio for Libraries support tab/widget code to websites and blogs. Also an overview of our plugins and apps for Drupal, Wordpress, Joomla! and Facebook.

We also have a blog post with copy/paste text for emails to send to your IT Department or technical support folks at any publishers, electronic resources or discovery tools where you want to add the tabs. We have heard and seen first hand that the tech support people at most of your vendors are more than happy to help you if they're able to do so on your account.

Here's a link to our Set up Guide which has instructions and download links for the plugins (Drupal, Joomla! and Wordpress).




Step 2: Setting Up Text for Instructions, Auto-Responders and Answer Templates

How to set up your Text for Instructions, Custom Auto-Responders and Answer Templates (Canned Responses) in your Mosio account.




Step 3: Microboard Settings and How Patrons Text You

How to update your Microboard and Login settings. Notifications, Timezone, Profile set up and how patrons text you.





Step 4: QuickSend - Start a TextChat

How to send a one-time text message to a single user that they can be replied to in a conversational format.





We will be adding "How to: Respond" via the various channels very soon, but in the meantime you can either login to your account and start practicing or place your widget code and go for it!



Login to Mosio for Libraries (US and other countries)
Login to Mosio for Libraries (Canada)